Thanks K Rahul Rao,
We decided to decrease file path to FileStore from
C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\FileStore to
C:\FileStore by note http://service.sap.com/sap/support/notes/1910348
Can you explain me about checkbox "Use configuration template"? Must I select that checkbox after changing FileStoreDirectory and Temporary directory???