Hi All
Does anyone know, upon creation of a sales order, the Status of credit check for customer reserve 2 changed from blank to 'A'. Payment term is cash in advance where user was expecting the sales order to go on credit block upon saving of sales order. Instead, credit status was shown as "approved" even though user claims that she did not release any credit block on the sales order.
During the investigation, when we checked the change log on the sales order, it reflects that VBUK-CMPS1 field was changed by user who created the sales order to 'A'.
Can anyone think of a reason why the sales order did not go on a credit block upon saving the document?
Thank you in advance.
Kind regards
Nithin